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Request Certified Documents

The Office of the Comptroller of the Currency (OCC) issues certain certified documents concerning national banks and federal savings associations (FSAs).

WARNING! The OCC does NOT accept requests for certified documents submitted by mail, courier, e-mail, fax, or telephone. All paper requests are returned without processing.

Required Supporting Information for Requests

To obtain a certified document, you must submit an online written request with the following information:

  • Title of the certified document [see the OCC’s list of certified documents].
  • Identifying information for the bank(s) or FSA(s):
  • Appointments of receiver, conversions, mergers, and title changes require the following additional information:
    • Description of transaction to be certified and name of the institution(s) involved [see FDIC BankFind or NIC].
    • An approximate date of the transaction [see FDIC BankFind or NIC].

Fees

Required at time certified document request is submitted:

  • $100 for each original certified document requested.
  • $10 for each duplicate ordered at the time the original certified document is requested.

Payment Options

Requests must be paid by PayPal, Dwolla, debit card, credit card, or withdrawal from a checking or savings account.

Request Submission

All requests must be submitted online.

Request Processing Time

The OCC requires 20 business days from the date of receipt to process a certified document request. The OCC does not provide expedited service for certified document requests.

Request Delivery

All certified documents are delivered by first-class mail. Alternatively, the requestor may ask for courier pickup; attach a prepaid UPS shipping form; or include a UPS account number.

The OCC does not scan, e-mail, or fax certificates and certifications.

For additional information: (202) 649-6700