Consumer Compliance

The OCC promotes bank compliance with federal consumer protection laws, fair lending statutes and regulations, and the Community Reinvestment Act through supervisory and outreach programs.

Comptroller's Handbook booklets in the Consumer Compliance series:

Community Reinvestment Act Examination Procedures
Compliance Management Systems
Depository Services
Electronic Fund Transfer Act
Fair Credit Reporting
Fair Lending
Flood Disaster Protection Act
Garnishment of Accounts Containing Federal Benefit Payments
Home Mortgage Disclosure
Homeownership Counseling Examination Procedures
Military Lending Act
Other Consumer Protection Laws and Regulations
Privacy of Consumer Financial Information
Protecting Tenants at Foreclosure Act
Real Estate Settlement Procedures Act
SAFE Act
Servicemembers Civil Relief Act of 2003
Truth in Lending Act

Related News and Issuances

Date	ID	Title
10/01/2025	NR 2025-93	Agencies Issue Reminder to Institutions on Lending When the National Flood Insurance Program Is Unavailable
07/14/2025	OCC 2025-16	Fair Lending: Removing References to Disparate Impact
06/16/2025	NR 2025-53	Federal Bank Regulatory Agencies Seek Comment to Address Payments and Check Fraud