Through its regulatory oversight of national banks, the OCC works to implement legislation designed to detect, identify, and prevent financial crimes and fraud. You can play a role as well by reporting crimes and fraudulent activities, filing complaints with the appropriate agency, and learning more about consumer fraud.
Report Financial Crimes and Fraudulent Activities
- Contact the police or your local FBI office.
- Report Internet phishing to the Anti-phishing Working Group.
File a Complaint
Regulatory agencies, such as the Federal Trade Commission (FTC), generally do not resolve individual consumer complaints, so why should you file a complaint with them? These agencies compile individual complaints into databases used by law enforcement agencies to detect patterns of criminal activity, to open investigations, and to pursue prosecutions.
- United States Postal Inspection Service Mail Fraud Complaint Form
Report attempts to fraudulently obtain money or valuables through the postal system.
- Federal Trade Commission Complaint Assistant
Report identity theft or complaints regarding credit reports, debt collectors, or poor business practices.
- Internet Crime Complaint Center
Report spam, attempts to fraudulently obtain money or valuables, and criminal activity (threats, hacking, child pornography, copyright infringement) using the Internet.
Criminals are constantly thinking up ways to get access to your financial information or to get cash from you or your account. Arm yourself with the information you need to protect yourself from these scams.
- Advance Fee Fraud
- Cashier's Check Fraud
- Fictitious/Unauthorized Banking
- High Yield Investment Fraud (Prime Bank Fraud)
- Identity Theft
Visit the FTC's Bureau of Consumer Protection and perform a key word search to learn about other types of scams.
Related News and Issuances
|03/26/2019||OCC 2019-16||Consumer Compliance: Revised Interagency Examination Procedures|
|09/12/2018||OCC 2018-28||Deposit-Related Credit: Updated Comptroller’s Handbook Booklet|
|11/06/2013||OCC 2013-31||Insider Activities: Comptroller's Handbook Revisions and Rescissions|